常见问题
订单
You may also track orders here https://jtexpress.my/tracking
If you are a member, you can change your shipping address by logging in to your member account, clicking Account Settings, and inserting the correct shipping address. These changes of address will be reflected in your next order.
运输
We are working on expanding to other countries. As soon as we are able to ship internationally, we’ll announce it to our community, so please stay tuned!
Customers are also advised to provide accurate contact details and addresses when placing order. Delivery may be delayed if inaccuracies are found and we will not be liable for such delays. If you need help with your order, feel free to contact us.
Please drop an email to care@bffpads.com to let us know which city and country you live in and request for shipment - we can consider your request.
Return Policy
*If you receive a damaged item, please contact us at care@bffpads.com with your order number, full name, and a photo of the damaged item. We will be happy to help resolve the issue for you.
BFF 产品
- Mini: 190mm
- Small: 210mm
- Large: 285mm